Terms & Conditions

By booking our mobile detailing services, you agree to the following terms and conditions:

1. Service Packages

The customer selects the service package that best fits their vehicle’s needs. In th event that the vehicle is deemed significantly dirtier or requires more extensive cleaning than the selected package includes (e.g., excessive dirt, stains, pet hair, or other special cleaning needs), the service provider reserves the right to charge an additional fee. This fee will be communicated to the customer before work begins.

2. Deposit

A 15% deposit is required at the time of booking to confirm your appointment. The deposit will be applied toward the total service cost.

3. Cancellation Policy

If you need to cancel or reschedule your appointment, please provide at least 24 hours notice. Cancellations made within 24 hours of the scheduled appointment time will result in the loss of the 15% deposit.

4. Payment

Payment is due upon completion of the service. We accept various forms of payment, including credit/debit cards and cash.

5. Weather Conditions

If the weather conditions are unsafe or unsuitable for performing the service (e.g., heavy rain, extreme heat), we may reschedule the appointment at no extra charge.

6. Liability

• Pre-existing Damage: While we take great care in providing high-quality services, we are not responsible for any pre-existing damage to your vehicle or any issues that may arise from the detailing process, including but not limited to fading, scratching, or damage to aftermarket parts.

• Sap Removal: If sap removal is requested, please be aware that there is always a chance the sap removal process may cause damage to the paint, including the potential for the paint to come off. This risk is assumed by the customer when requesting this service.

• Convertible Soft Top Detailing: If soft top detailing for a convertible is requested, there is always a risk of damage occurring to the fabric, seals, or other components during the cleaning process. The customer assumes responsibility for any potential damage.

7. Customer Responsibility

• Personal Items: The customer is responsible for removing any excessive personal items (e.g., valuables, clothing, trash, etc.) from the vehicle prior to the scheduled appointment. If the vehicle is not properly prepared and requires additional time to clear, a charge may be added to the final bil

• Sensitive Areas: It is the customer’s responsibility to inform us of any sensitive or delicate areas of their vehicle that require special attention or handling. Failure to do so may result in damage or unsatisfactory results.

• Landscaping Disruptions: If the service is scheduled on a day or at a time when landscaping (e.g., lawn mowing, tree trimming) is occurring on customers property and it prevents the service from starting on time, an additional charge may apply for the delay.

By proceeding with your booking, you acknowledge and agree to abide by these terms and conditions.